You will be treated as an individual and will be given courtesy and respect at all times, irrespective of your ethnic origin, religious belief, personal attributes or the nature of your health problems.. In return we ask you to appreciate that we are all trying to satisfy the needs of all our patients and would appreciate your co-operation.
Medical staff will advise you of the treatment they think appropriate which you may discuss if you wish. No care or treatment will be given without your informed consent. It is our job to give you treatment and advice. In the interest of your health it is important for you to understand all the information. Please ask if you are unsure of anything.
In return, we expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.
If you cannot keep an appointment, please inform us as soon as possible so that the time can be given to another patient.